Responsible Gaming

Our Commitment to Safe Gaming

At doula.org.nz, we are committed to promoting responsible gaming practices. Online pokies should be enjoyed as entertainment only, not as a way to earn money or solve financial problems. Please gamble responsibly and within your means.

Age Verification

Online gambling in New Zealand is only available to individuals aged 18 years and older. If you are under the legal gambling age in your jurisdiction, you are not permitted to use online pokie services. All licensed operators are required to verify your age before allowing access to gambling platforms.

Warning Signs of Problem Gambling

If you recognize any of the following signs in yourself or someone you know, it may indicate a problem with gambling:

• Chasing losses by gambling more money to recover what you've lost
• Gambling with money intended for essential expenses (rent, food, bills)
• Hiding gambling activities or lying about the amount of time or money spent
• Experiencing mood swings or irritability when unable to gamble
• Neglecting relationships, work, or other responsibilities due to gambling
• Borrowing money or going into debt to fund gambling
• Feeling anxious or stressed when not gambling
• Unsuccessfully attempting to reduce or stop gambling
• Gambling as an escape from problems or negative emotions
• Needing to gamble with increasing amounts to achieve the same excitement

Self-Help Tools & Responsible Gaming Features

Most reputable online pokie operators offer tools to help you maintain control over your gambling:

• Deposit Limits: Set a maximum amount of money you can deposit within a specific time period (daily, weekly, or monthly)
• Loss Limits: Set a maximum amount of money you are willing to lose during a gaming session
• Reality Checks: Receive regular notifications reminding you of your playing time and money spent
• Session Time Limits: Set a maximum duration for your gaming sessions
• Self-Exclusion: Temporarily or permanently exclude yourself from accessing gambling services
• Account Closure: Permanently close your account if you wish to stop gambling

We strongly encourage you to use these tools if you feel your gambling may be getting out of control.

Support Organizations & Resources in New Zealand

If you or someone you know is struggling with problem gambling, please reach out to one of these organizations:

New Zealand

• Problem Gambling Foundation (Te Kahui Aro Mahinga Whaihua): 0800 664 262 (Free 24/7 helpline)
  www.pgf.nz
• Gambling Helpline (Department of Internal Affairs): 0800 654 655
  www.gamblinghelpline.co.nz
• Samaritans NZ: 1737 (Call or text)
  www.1737.org.nz

International Resources

• GamCare (United Kingdom): www.gamcare.org.uk
• GamStop (United Kingdom - National Self-Exclusion Scheme): www.gamstop.co.uk
• Gambling Help Online (Australia): www.gamblinghelponline.org.au
• Responsible Gambling Council (Canada): www.responsiblegambling.org
• National Council on Problem Gambling (United States): www.ncpgambling.org

Take Action Today

If you believe you have a problem with gambling, please seek help immediately. Speaking to someone is the first step toward recovery. The organizations listed above provide free, confidential support and are staffed by trained professionals who understand problem gambling.

Remember: There is no shame in asking for help. Support is available 24/7, and recovery is possible.

Last updated: 2026